EP AudioSource helps overseas buyers communicate with audio equipment manufacturers in Enping, China. Buyers work directly with the selected manufacturer, while EP AudioSource assists with communication, factory visits, production follow-up and delivery coordination.
Below are answers to common questions about our role, service process and responsibilities.
Working With Manufacturers
Yes. Buyers communicate and conduct business directly with the selected manufacturer.
EP AudioSource assists with communication and coordination, but the commercial relationship is established between the buyer and the manufacturer.
The buyer signs the sales contract directly with the manufacturer’s registered company.
The contract should clearly state:
- Product specifications
- Order quantity
- Unit price
- Payment terms
- Production lead time
- Quality requirements
- Packaging requirements
- Delivery terms
- Warranty or after-sales conditions
EP AudioSource is not normally a contracting party unless this is specifically stated in a separate written agreement.
Order payments are made directly to the manufacturer according to the payment information stated in the sales contract or proforma invoice.
EP AudioSource does not collect the buyer’s deposit, balance payment or product payment.
Buyers should verify that the beneficiary information matches the manufacturer’s official company or an account formally authorized by the manufacturer before making payment.
EP AudioSource acts as a sales and communication liaison for participating manufacturers.
Depending on the project, we may assist with:
- Understanding the buyer’s product requirements
- Recommending suitable manufacturers
- Arranging quotations and samples
- Coordinating communication
- Following up on production progress
- Confirming packaging and delivery schedules
- Arranging factory visits
- Helping both parties resolve communication issues
The manufacturer remains responsible for producing and delivering the goods according to the signed contract.
Service Fees
No. EP AudioSource does not charge buyers a sourcing fee, introduction fee or commission for standard manufacturer-matching and order-follow-up services.
Buyers pay the manufacturer directly for products, samples, tooling, packaging and other agreed order-related costs.
Not necessarily.
Sample policies depend on the manufacturer, product type and customization requirements. Some standard samples may be provided free of charge, while customized samples, tooling samples or high-value products may require payment.
The buyer may also need to pay courier, customs or delivery charges.
Any sample-related cost will be confirmed before the sample is prepared or shipped.
EP AudioSource does not normally charge buyers for arranging a standard factory visit.
However, buyers are responsible for their own accommodation, long-distance transportation and other personal travel expenses unless otherwise agreed.
Factory Visits
Yes. Overseas buyers can request a factory visit before placing an order or during production.
Factory visits are subject to the manufacturer’s working schedule, production arrangements and visitor policies.
We recommend making an appointment in advance so that the relevant production lines, staff and product samples can be prepared.
Yes. EP AudioSource can help coordinate:
- Factory appointment times
- Visit schedules
- Meetings with sales or production staff
- Product demonstrations
- Workshop tours
- Sample discussions
- Production capability reviews
Buyers should provide their preferred visit date, number of visitors and products of interest in advance.
Yes. Pickup may be arranged from an agreed location, such as a hotel, railway station or nearby transportation point.
Pickup arrangements depend on location, vehicle availability and the confirmed visit schedule. The exact time and meeting point should be confirmed before arrival.
Production and Delivery
EP AudioSource can assist with production follow-up on behalf of the manufacturer.
This may include checking:
- Material preparation
- Sample confirmation
- Production progress
- Packaging status
- Estimated completion date
- Shipment readiness
The manufacturer remains responsible for production quality, production capacity and completion of the order according to the signed contract.
The manufacturer is responsible for producing the goods according to the specifications and quality requirements agreed in the sales contract.
Buyers should clearly confirm:
- Approved samples
- Technical specifications
- Materials
- Colors and finishes
- Packaging
- Testing standards
- Inspection requirements
- Acceptable quality limits
For larger orders, buyers may arrange a pre-shipment inspection through their own team or an independent inspection company.
EP AudioSource and the manufacturer can assist with shipment coordination, depending on the agreed trade terms.
Possible arrangements may include:
- Delivery to the buyer’s freight forwarder in China
- Courier shipment
- Air freight
- Sea freight
- Export documentation support
- Coordination with a nominated logistics company
The responsible party and cost should be confirmed in the quotation, proforma invoice or sales contract.
Freight Forwarders and Warehouse Charges
If the buyer appoints a third-party freight forwarder, warehouse or logistics company, any receiving, handling, unloading, storage, registration or warehouse entry fees charged by that third party are normally the buyer’s responsibility.
EP AudioSource and the manufacturer do not control the fee policies of third-party logistics providers.
Unless otherwise agreed in writing, EP AudioSource and the manufacturer are not responsible for additional charges imposed by:
- Freight forwarding warehouses
- Consolidation warehouses
- Amazon preparation warehouses
- Cross-border logistics companies
- Customs brokers
- Storage providers
- Buyer-appointed transportation companies
Buyers are advised to confirm all possible receiving and handling charges with their logistics provider before arranging delivery.
Not always.
The manufacturer may agree to deliver the goods to a specified warehouse, but this does not automatically mean that all warehouse-related charges are included.
Possible additional costs may include:
- Local delivery charges
- Warehouse receiving fees
- Unloading fees
- Pallet fees
- Storage fees
- Repacking fees
- Labeling fees
- Customs documentation fees
The buyer should confirm which costs are included before placing the order.
Please provide complete and accurate delivery instructions, including:
- Warehouse name
- Full delivery address
- Contact person
- Telephone number
- Warehouse code
- Customer identification number
- Delivery appointment requirements
- Labeling requirements
- Receiving hours
- Required delivery documents
EP AudioSource and the manufacturer are not responsible for delays or additional costs caused by incomplete or incorrect warehouse information supplied by the buyer.
