Privacy Policy

Last updated: July 26, 2026

EP AudioSource respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit enpingaudios.com, submit an inquiry, request a sample, arrange a factory visit or communicate with us.

Who We Are

EP AudioSource is a sourcing, sales and communication coordination platform that helps overseas buyers connect with participating audio equipment manufacturers in Enping, China.

EP AudioSource is operated by:

For the purposes of this Privacy Policy, “EP AudioSource,” “we,” “us” and “our” refer to the website operator identified above.

Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • The EP AudioSource website
  • Product inquiry forms
  • RFQ submission forms
  • Sample request forms
  • Factory visit request forms
  • Email communication
  • Telephone, WhatsApp or WeChat communication
  • Business meetings and factory visits
  • Other communications connected with our services

This policy does not govern the independent privacy practices of manufacturers, freight forwarders, payment providers or other third-party companies.

When you enter into a contract directly with a manufacturer, that manufacturer may separately collect and process information under its own privacy practices.

Information We Collect

The information we collect depends on how you use the website and communicate with us.

Information You Provide Directly

You may provide information including:

  • Your name
  • Company name
  • Job title
  • Country or region
  • Business email address
  • Telephone number
  • WhatsApp or WeChat contact
  • Company website
  • Business type
  • Product category
  • Product models or reference products
  • Required quantity
  • Target market
  • Technical specifications
  • OEM or ODM requirements
  • Branding and packaging requirements
  • Certification requirements
  • Target delivery date
  • Preferred shipping method
  • Factory visit dates and travel arrangements
  • Drawings, photographs, specification sheets and other uploaded files
  • Messages and correspondence with EP AudioSource

Please do not submit personal information that is not necessary for your business inquiry.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, such as:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring website
  • Approximate country or region
  • Cookie and website interaction information

This information may be collected by our website platform, hosting provider, security tools or analytics providers.

Information Obtained From Other Sources

In limited circumstances, we may receive business contact information from:

  • Participating manufacturers
  • Business partners
  • Trade exhibitions
  • Public company websites
  • Public business directories
  • Professional networking platforms
  • Referrals from existing business contacts

When practical, we will explain where we obtained the information when we first contact you.

How We Use Personal Information

We may use personal information to:

  • Respond to product inquiries
  • Understand product and purchasing requirements
  • Identify potentially suitable manufacturers
  • Share relevant requirements with participating manufacturers
  • Arrange quotations and product information
  • Coordinate product samples
  • Arrange factory visits, meetings and pickup schedules
  • Assist with communication between buyers and manufacturers
  • Follow up on production progress
  • Coordinate delivery and logistics communication
  • Maintain business and communication records
  • Improve website content and user experience
  • Prevent spam, fraud, misuse and security incidents
  • Comply with legal and regulatory obligations
  • Establish, exercise or defend legal claims

We will not use personal information for purposes that are materially incompatible with the purposes described above without providing appropriate notice.

Legal Bases for Processing

Where data protection law requires us to identify a legal basis, we may process personal information on one or more of the following grounds:

Legitimate Business Interests

We process business inquiry information where reasonably necessary to respond to requests, identify relevant participating manufacturers, coordinate quotations, samples and factory visits, and support communications relating to active projects.

Legitimate Business Interests

We may process business contact and inquiry information where reasonably necessary to:

  • Respond to business inquiries
  • Connect buyers with relevant manufacturers
  • Maintain business relationships
  • Improve our website and services
  • Protect the security of our website
  • Prevent fraud or misuse

We consider the nature of the information and the potential impact on individuals before relying on legitimate interests.

Consent

We may rely on your consent for optional marketing communications, non-essential cookies or other activities where consent is required.

You may withdraw consent at any time by contacting us.

Legal Obligations

We may process or retain information where necessary to comply with applicable laws, regulations, court orders or lawful government requests.

How We Share Personal Information

We do not publicly disclose inquiry information and do not share it with unrelated manufacturers without a legitimate business reason.

We may share information with the following categories of recipients.

Participating Manufacturers

We may share relevant inquiry information with one or more manufacturers that appear suitable for your project.

The information shared may include:

  • Your name and company
  • Business contact information
  • Product requirements
  • Order quantity
  • Target market
  • Technical specifications
  • Drawings and reference images
  • Sample requirements
  • Delivery expectations

We aim to share information only with manufacturers reasonably relevant to your request.

Once you communicate directly or enter into a contract with a manufacturer, that manufacturer may process your information independently.

Website and Technology Providers

We may use third-party providers for:

  • Website hosting
  • Domain and security services
  • Email delivery
  • Contact form processing
  • File storage
  • Website analytics
  • Spam prevention
  • Backup and technical support

These providers may process limited information as necessary to provide their services.

Logistics and Visit-Arrangement Providers

When you ask us to help coordinate shipping, transportation or factory visits, relevant information may be shared with:

  • Freight forwarders
  • Courier companies
  • Warehouses
  • Drivers
  • Hotels
  • Transportation providers
  • Other service providers involved in the requested arrangement

We share this information only when necessary to provide the requested coordination.

Third-party providers are responsible for their own services and privacy practices.

Professional Advisers and Authorities

We may disclose information to accountants, legal advisers, insurers, auditors, regulators, courts or government authorities where reasonably necessary or legally required.

Business Transfers

If the website or its operating business is reorganized, merged, acquired or transferred, relevant information may be transferred as part of that transaction, subject to appropriate confidentiality and legal requirements.

Sale of Personal Information

EP AudioSource does not sell personal information or share personal information for cross-context behavioral advertising, as those terms are defined under applicable privacy laws.

We use business inquiry information to provide manufacturer matching, communication and coordination services. We share relevant inquiry information with participating manufacturers only as necessary to provide the manufacturer-matching and communication services requested by the buyer.

We do not knowingly share personal information for unrelated cross-context behavioural advertising.

International Data Transfers

EP AudioSource and participating manufacturers are located in China.

If you contact us from another country or region, your information may be transferred to, stored in or processed in China and in other countries where relevant service providers operate.

Data protection laws in these locations may differ from the laws in your country.

Where applicable law requires specific safeguards for international transfers, Where required by applicable law, we will assess and implement appropriate safeguards for international transfers of personal information.

Cookies and Similar Technologies

The website may use cookies and similar technologies.

Necessary Cookies

Necessary cookies may be used to:

  • Operate website functions
  • Maintain website security
  • Prevent spam and abuse
  • Remember privacy preferences
  • Support contact form functionality

These cookies are required for the website to function properly.

Analytics Cookies

If analytics tools are enabled, analytics cookies may help us understand:

  • Which pages visitors use
  • How visitors find the website
  • General device and browser information
  • How website performance can be improved

Non-essential analytics cookies should only be activated where permitted by applicable law and, where required, after the visitor provides consent.

Managing Cookies

You can manage or delete cookies using your browser settings.

Disabling some cookies may affect website functionality.

Marketing Communications

We may send business-related follow-up messages connected with an inquiry, quotation, sample, factory visit or order.

We will not add you to unrelated promotional mailing lists without an appropriate legal basis.

Where marketing consent is required, you can withdraw your consent or unsubscribe at any time by:

  • Using the unsubscribe link in the message, where available
  • Replying to the message
  • Contacting [email protected]

Withdrawing from marketing communications will not prevent us from sending necessary messages about an active inquiry, sample, visit or order.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

General inquiries that do not result in ongoing cooperation are ordinarily retained for up to 24 months after the last meaningful communication.

Information relating to quotations, samples, orders, contracts, payments, delivery coordination, complaints or disputes may be retained for a longer period where necessary for:

  • Continued business communication
  • Record-keeping
  • Tax or accounting requirements
  • Contract enforcement
  • Legal claims
  • Regulatory obligations

Technical logs and cookie information are retained according to the settings of the relevant website and technology providers.

When information is no longer required, we will take reasonable steps to delete, anonymize or securely dispose of it.

Data Security

We use reasonable administrative and technical measures designed to protect personal information against:

  • Unauthorized access
  • Accidental loss
  • Improper use
  • Unauthorized disclosure
  • Alteration
  • Destruction

However, no website, email system or internet transmission method can be guaranteed to be completely secure.

You should avoid sending confidential payment credentials, passwords or unnecessary sensitive information through ordinary contact forms or email.

Your Privacy Rights

Depending on where you live and which laws apply, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent
  • Request a portable copy of certain information
  • Opt out of certain marketing communications
  • Lodge a complaint with an appropriate data protection authority

These rights may be subject to legal conditions, exceptions and identity-verification requirements.

To submit a request, email:

[email protected]

Please include:

  • Your name
  • Your company
  • The email address used to contact us
  • A clear description of your request

We may request reasonable information to verify your identity and protect information from unauthorized access.

We will respond within the period required by applicable law.

Automated Decision-Making

EP AudioSource does not currently make decisions that produce legal or similarly significant effects based solely on automated processing.

Manufacturer recommendations may be based on product category, capabilities, quantity, customization requirements and other project information, but human review and communication are involved.

Children’s Privacy

EP AudioSource provides business-to-business services and is not intended for children.

We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so that we can review and delete it where appropriate.

Third-Party Websites

The website may contain links to manufacturer websites, logistics companies, social media platforms or other third-party websites.

EP AudioSource does not control the privacy or security practices of those third parties. Visitors should review the privacy policies of third-party websites before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when:

  • Our services change
  • Website technologies change
  • Our data-processing activities change
  • Legal or regulatory requirements change

The updated version will be posted on this page with a revised “Last updated” date.

Material changes may also be communicated through an appropriate notice on the website.

Contact Us

For questions, corrections, complaints or privacy requests, contact:

EP AudioSource

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